The fast-paced and demanding nature of the industry, combined with long working hours and low pay, can contribute to high levels of stress and burnout among workers.
According to a survey by Hospitality Action, 68% of hospitality workers in the UK have reported experiencing poor mental health. This is a significantly higher rate than the national average of 25%. The survey also found that 40% of respondents had considered leaving the industry due to the impact of poor mental health on their lives.
Several factors contribute to poor mental health among hospitality workers. Long working hours are a common issue, with many workers reporting working more than 40 hours per week. This can lead to exhaustion, making it difficult for workers to maintain a healthy work-life balance.

Despite the challenges, there are steps that can be taken to improve mental health in the UK hospitality industry. Employers can play a key role in addressing the issue by providing support and resources for employees. This can include offering mental health training for managers and providing access to counselling services such as our Member Assistance Program which provides 24/7 health & wellbeing support.
Employers can also take steps to improve working conditions, such as providing flexible working hours, offering fair pay, and promoting a healthy work-life balance. By taking these steps, employers can create a more positive and supportive work environment for their employees.
In conclusion, mental health is a significant concern in the UK hospitality industry. Long working hours, low pay, and the fast-paced nature of the industry all contribute to poor mental health among workers. The COVID-19 pandemic has further exacerbated the crisis. However, there are steps that employers can take to improve mental health, including providing support and resources for employees such as an employee benefit platform and improving working conditions. It is important for the UK hospitality industry to address this issue to ensure the wellbeing of its employees and safeguard their mental, physical and financial health.